Human Resources

Employee Assistance Program

There are times when personal problems such as family issues, emotional distress, substance abuse, child/elder care issues can negatively impact your health and well-being. To assist in coping with these problems, the College offers to benefit eligible employees access to services from New Directions EAP free of charge.

New Directions EAP - Employee Assistance Program

New Direction's EAP program includes voluntary, confidential counseling service staffed by trained professionals is available to provide you with an initial assessment, referrals, and short-term counseling. Covered employees and eligible family members may have up to 3 consultations per year. This service is available 24 hours/day, 7 days/week, 365 days/year. Call 1-800-624-5544 to schedule a counseling appointment.

In addition, E4 Health provides informational, resource, and referral services to assist you in balancing the stresses of work and family life. Topics include child and elder care, adoption, relocation, becoming a parent, and many more. Other resources include legal assistance and tax preparation assistance. You can access these services by calling 1-800-624-5544 or on the New Directions EAP website. First-time users will need to register. Enter "Emerson College" as your username to explore the resources available.

New Directions Website Resource Guide

Introduction to New Directions - EAP

New Directions Wallet Card

Work/Life Services



New Directions EAP Webinars

E4 Health also offers a series of webinars on a number of work and wellness related topics. You can access both live and pre-recorded webinars. See links below for a list of this year's webinars.

New Directions Live Webinars

New Directions Pre-Recorded Webinars


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request