Technology will be a big part of your first week at Emerson. Figuring out what systems are used when and for what can be time-consuming. We’ve put together this list to get you started on the right foot.
IT User Services/Help Desk
One of your greatest resources for information and support at Emerson is our IT User Services/Help Desk team! Be sure to bookmark support.emerson.edu as you will visit it often. The dynamic search bar on their site will help you find exactly what you are looking for, but since it is only your second day, we’ve compiled a list for you to start with.
- Getting Started with your Emerson Account
- Duo, Single Sign-On, and Two Factor Authentication
- Mimecast Spam Handling
- Campus Phones & Voicemail
- Connecting to Emerson’s Wifi
- Emerson’s VPN
- Box Cloud Storage
- Using Slack
Depending on your role, there may be other technology that you will be using. Ask your manager and team members for specifics.
The LinkedIn Learning online training library offers thousands of self-paced video tutorials and accompanying materials on a wide range of skills to help you achieve your personal and professional goals. Topics include business, software, technology, and creative skills. Software tutorials include Microsoft Office, Adobe Creative Cloud, programming languages, basic computer skills, and much more.
These resources are available to all active Emerson students, faculty, and staff for FREE!
Gmail and Google Suite
Emerson uses Gmail as our email platform. Additionally, Google Docs, Sheets, Slides, Calendar are all available to you. Whether you’ve never used, or have only used it for your personal email, our Google Suite Learning Path on LinkedIn Learning will provide you with tips, tricks, and guidance.
What is Workday and Why Will I Use It?
Workday is a self-service tool for you as an employee for anything Human Resources, Payroll, and Finance related. You’ve already started using it, as your onboarding steps were in Workday.
Your usage and involvement with Workday will vary depending on your role. It is the recommendation and expectation that you log into Workday regularly (at least once per week).
- All employees manage their personal information, benefits, paid time off, time reporting, and pay information in Workday.
- Managers of staff and student employees will use Workday for hiring and managing their team.
- Some employees will have financial and budgetary responsibilities to manage in Workday.
Get Started With Workday
Bookmark these websites for future reference! Be sure to “sign-in” to see all content.
Updating your Workday Photo - A photo is a passive way for you to let others see who you are. When someone is looking at the Organization chart they can see your face. Same for you as you get to know who is who. Use Workday to see who others are!
To Request Additional Workday Training: Your manager and colleagues can be great partners while you start to acquaint yourself with Workday. In the case where you need additional training, please reach out using the HR or Finance websites above. Sign in and then click “Submit a Request”. Your email will be assigned to the best person to assist you.